Ratings & Reviews

Stay Ahead with Data on Ratings, Reviews, and Sentiments

Continuously monitor, analyze, and enhance your product strategy with live data. Keep track of average ratings, new reviews, sentiment scores, and key review topics all from one comprehensive dashboard.

Take quick action on new ratings and reviews, especially if they are negative

Sentiment analysis, product performance and popularity to make informed decisions

Ratings, Reviews, and Sentiments Benchmarking

Our dashboard allows you to take immediate action on new ratings and reviews, especially negative ones. Quickly detect and address issues related to out-of-stock items, unlisted SKUs, and stock-out SKUs to minimize potential sales losses. Stay proactive with real-time alerts to maintain a positive brand image and customer satisfaction.

Utilize AI to analyze sentiments from all reviews and trends. Break down positive and negative sentiments by topics to identify actionable areas. Categorize feedback into key areas such as packaging, product quality, or customer service to identify improvement opportunities. 

Evaluate the performance and popularity of your products over time with our detailed analysis. Track trends, monitor newly in-stock and newly listed products, and identify products facing ongoing availability challenges. Combine current insights with historical data for improved planning and forecasting, ensuring your products meet customer demands.

Our comparative analytics provide insights into how your products perform across different countries, regions, categories, brands, and retailers. Monitor review counts, new negative reviews and average ratings to compare performance and optimize your strategy for different markets. Utilize data-driven insights to stay ahead of the competition and make informed decisions.

Digital Shelf Analytics

Consumer Behavior Analytics & Automation in eCommerce Analytics